Last Updated: 31 July 2026
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device and remember certain information about your visit — such as your preferences or session state. Cookies cannot execute code or deliver viruses.
Similar technologies include local storage, session storage, and pixel tags ("web beacons"). This policy covers all such technologies collectively referred to as "cookies".
| Category | Cookie / Technology | Purpose | Duration |
|---|---|---|---|
| Strictly Necessary | Session cookies | Maintain your session while using the booking flow; remember your city/property selection within a visit | Session (deleted on browser close) |
| Functional | Preference cookies | Remember your selected city tab (Bhopal / Jabalpur) on return visits | 30 days |
| Analytics | Analytics (e.g. Google Analytics or similar) | Understand how visitors use the site — pages viewed, time spent, referral source. Data is aggregated and anonymised. | Up to 26 months |
| Marketing / Pixel | Meta Pixel (Facebook), if active | Track ad-driven visits; enable retargeting audiences for Heartistry Stays ad campaigns on Meta platforms | Up to 180 days |
| Payment | EaseBuzz / Qord session tokens | Securely maintain your payment session during checkout; prevent fraud | Session |
These cookies are essential for the website to function and cannot be switched off. They do not store any personally identifiable information. They are set in response to your actions — such as initiating a booking or navigating between property pages. You cannot opt out of strictly necessary cookies without affecting website functionality.
We use analytics tools to understand aggregate visitor behaviour on this website. Analytics cookies collect information such as your IP address (anonymised), browser type, pages visited, and time spent. This data helps us improve the website experience. No personally identifiable data is shared with analytics providers for their own purposes.
If the Meta Pixel is active on this website, it may set cookies that allow Meta (Facebook/Instagram) to match your visit to your Meta account. This enables Heartistry Stays to show relevant ads to visitors on Meta platforms and to measure the effectiveness of advertising campaigns.
You can opt out of Meta's use of your data for advertising by visiting facebook.com/ads/preferences or adjusting your device's ad tracking settings.
Third parties (such as Google, Meta, and EaseBuzz) may set their own cookies when you interact with embedded content or payment flows on this site. These third parties have their own privacy and cookie policies, and Heartistry Stays is not responsible for them.
You can control and delete cookies through your browser settings. Common browser instructions:
Please note that disabling certain cookies may affect the functionality of the website, including the booking flow.
We may update this Cookie Policy from time to time. The "Last Updated" date reflects the most recent revision. Continued use of the website constitutes acceptance of the updated policy.
For questions about our use of cookies: heatistrystays@gmail.com